Open DW Spectrum application on customer/client's computer.
If not yet installed you can click on the link below to download and install the software.
https://dwspectrum.digital-watchdog.com/download/windows
https://digital-watchdog.com/productdetail/VMAX_Client_for_Mac/
- Once Open login on which server you will connect
- Right click on the Server
- Click on System Administration
Choose the tab "DW Cloud" to register or add the client's account on our DW Account
Email: support@structuredprogress.com
Password: SPLLCadmin1!
Once connected it should show our email account on the top right corner.
You can double check on this website as well if the customer/client account is added.
https://dwspectrum.digital-watchdog.com/
Credentials:
Email: support@structuredprogress.com
Password: SPLLCadmin1!
It should show you the list of the clients that is already added on our account.