You can follow this instructions for Guard Viewer mobile app:
Instructions for Mobile App:
Click on the + icon on the TOP RIGHT
Name: (Any Preferred Name)
Add By: IP/Domain
Address: 1
Port:
Username:
Password:
Streaming Protocol: Default
Live View: Low
Playback: Low
Click on SAVE on the TOP RIGHT
Once you save it it should show you the live view
Open Microsoft Edge and Run the Edge on Internet Explorer. Copy and Past the weblink.
Weblink:
Password:
Click on Play button on the lower left so you can start your Live View.
For Playbacks, click on the PLAYBACK Tab.
Same with the Mobile App, you can choose for the camera, date and time to review a footage,
You can scroll the TIMELINE BAR on the Bottom part so you can go to a specific time you want to review.
Structured Progress LLC
Office: 718-360-9191
Fax: 718-362-1786
Tech Support Email: support@structuredprogress.com
AR & AP Email: accounting@structuredprogress.com
Open a support Ticket:
https://structuredprogressllc.freshdesk.com/support/tickets/new